Technical Support
Technical Questions:
Email: [email protected]
Phone: +1 (510) 704-1868
Service:
Your dealer should be your first contact if you experience technical problems with your ZT product. Contact your dealer with a specific description of the problem, and have your purchase receipt available for purchase date proof (this will determine if your product is within ZT’s warranty coverage period). Your dealer will contact ZT and make arrangements for repair or replacement of your product.
If your product is not within warranty period, you will be advised repair charges.
If your product is not within warranty period, you will be advised repair charges.
Warranty Policy:
ZT Amplifiers warrants that its products purchased through an authorized dealer shall be free of defects in parts and workmanship if used under normal operating conditions for the following periods:
Amplifiers, Electronics, and Speaker Cabinets
One (1) year from the date of purchase on speaker drivers and cosmetic issues
Three (3) years from the date of purchase on all other issues
Accessories
One (1) year from the date of purchase on all issues
This limited warranty shall run to the original purchaser when purchased from an Authorized ZT Dealer and any transferee of a retail purchaser. This limited warranty covers normal use of the ZT product only, and does not cover damages caused by misuse, abuse, accidents, or unauthorized service or parts.
Important: Please retain your sales receipt, as it is your proof of purchase covering your limited warranty. To transfer the warranty to a subsequent purchaser, you must endorse the sale of the product to the subsequent purchaser on the front of the sales receipt. This limited warranty is void without such endorsed sales receipt.
Defective products that qualify for coverage under this limited warranty will be repaired or replaced, at ZT Amplifiers’ discretion, with a like or comparable product, without charge. The ZT Amplifiers Dealer or Distributor from whom you purchased your product may be authorized for warranty service, and should be your first point of contact when service is required. To receive warranty service from ZT Amplifiers, you must contact ZT Amplifiers by email during the warranty period at [email protected] to explain the defect and to obtain an RMA number (Return Materials Authorization), you will then receive instructions to return the complete product (in original packaging, if available) to an Authorized ZT Amplifiers Service Center, with proof of purchase, during the applicable warranty period. You are responsible for shipping the defective product to the Service Center. Return shipment will be provided at no cost to you if the return shipping address is located within the United States of America. If you are located in a country other than the United States of America, then you will be responsible for all customs duties, VAT and other associated taxes and charges applicable to the shipment of the product. Customers outside the USA should contact the distributor for their region for service issues. Contact information for distributors is available at www.ztamplifiers.com
Any repair or service performed by any person or entity other than an Authorized ZT Amplifiers Service Center is not covered by this limited warranty. This limited warranty becomes void if the serial number on any product is defaced or removed, or the product has been damaged by alteration, misuse, accident, or neglect; or the product has been repaired or serviced by persons not authorized by ZT Amplifiers.
THE FOREGOING CONSTITUTES THE ONLY WARRANTY MADE BY ZT AMPLIFIERS WITH RESPECT TO THE PRODUCTS AND IS MADE EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED. Any implied warranties, including, without limitation, any implied warranties of merchantability or fitness for any particular purpose, imposed under the law of any applicable jurisdiction are limited to the duration of this limited warranty.
ZT AMPLIFIERS ASSUMES NO LIABILITY FOR PROPERTY DAMAGE RESULTING FROM ANY DEFECT OF THIS PRODUCT NOR ANY LOSS OF BUSINESS, INCOME, PROFIT, SATISFACTION, OR DAMAGES ARISING FROM THE LOSS OF USE OF SAME DUE TO DEFECTS OR AVAILABILITY OF SAME DURING SERVICE. NOTWITHSTANDING ANY DAMAGES YOU MIGHT INCUR FOR ANY REASON WHATSOEVER, THE ENTIRE LIABILITY OF ZT AMPLIFIERS SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE DEFECTIVE PRODUCT.
Some jurisdictions do not allow the exclusion or limitation of damages or limitations on how long an implied warranty lasts, so the above limitations may not be applicable to you.
EFFECTIVE DATE: April 1, 2016
ZT AMPLIFIERS
Amplifiers, Electronics, and Speaker Cabinets
One (1) year from the date of purchase on speaker drivers and cosmetic issues
Three (3) years from the date of purchase on all other issues
Accessories
One (1) year from the date of purchase on all issues
This limited warranty shall run to the original purchaser when purchased from an Authorized ZT Dealer and any transferee of a retail purchaser. This limited warranty covers normal use of the ZT product only, and does not cover damages caused by misuse, abuse, accidents, or unauthorized service or parts.
Important: Please retain your sales receipt, as it is your proof of purchase covering your limited warranty. To transfer the warranty to a subsequent purchaser, you must endorse the sale of the product to the subsequent purchaser on the front of the sales receipt. This limited warranty is void without such endorsed sales receipt.
Defective products that qualify for coverage under this limited warranty will be repaired or replaced, at ZT Amplifiers’ discretion, with a like or comparable product, without charge. The ZT Amplifiers Dealer or Distributor from whom you purchased your product may be authorized for warranty service, and should be your first point of contact when service is required. To receive warranty service from ZT Amplifiers, you must contact ZT Amplifiers by email during the warranty period at [email protected] to explain the defect and to obtain an RMA number (Return Materials Authorization), you will then receive instructions to return the complete product (in original packaging, if available) to an Authorized ZT Amplifiers Service Center, with proof of purchase, during the applicable warranty period. You are responsible for shipping the defective product to the Service Center. Return shipment will be provided at no cost to you if the return shipping address is located within the United States of America. If you are located in a country other than the United States of America, then you will be responsible for all customs duties, VAT and other associated taxes and charges applicable to the shipment of the product. Customers outside the USA should contact the distributor for their region for service issues. Contact information for distributors is available at www.ztamplifiers.com
Any repair or service performed by any person or entity other than an Authorized ZT Amplifiers Service Center is not covered by this limited warranty. This limited warranty becomes void if the serial number on any product is defaced or removed, or the product has been damaged by alteration, misuse, accident, or neglect; or the product has been repaired or serviced by persons not authorized by ZT Amplifiers.
THE FOREGOING CONSTITUTES THE ONLY WARRANTY MADE BY ZT AMPLIFIERS WITH RESPECT TO THE PRODUCTS AND IS MADE EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED. Any implied warranties, including, without limitation, any implied warranties of merchantability or fitness for any particular purpose, imposed under the law of any applicable jurisdiction are limited to the duration of this limited warranty.
ZT AMPLIFIERS ASSUMES NO LIABILITY FOR PROPERTY DAMAGE RESULTING FROM ANY DEFECT OF THIS PRODUCT NOR ANY LOSS OF BUSINESS, INCOME, PROFIT, SATISFACTION, OR DAMAGES ARISING FROM THE LOSS OF USE OF SAME DUE TO DEFECTS OR AVAILABILITY OF SAME DURING SERVICE. NOTWITHSTANDING ANY DAMAGES YOU MIGHT INCUR FOR ANY REASON WHATSOEVER, THE ENTIRE LIABILITY OF ZT AMPLIFIERS SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE DEFECTIVE PRODUCT.
Some jurisdictions do not allow the exclusion or limitation of damages or limitations on how long an implied warranty lasts, so the above limitations may not be applicable to you.
EFFECTIVE DATE: April 1, 2016
ZT AMPLIFIERS